But what does Nearshore outsourcing really means?

Time can be the difference between a successful outsourcing project and a very costly failure, as close proximity fosters better communication.

Nearshore outsourcing means that ICS is so close that it shares America's time zone so we will share your business hours with us. We are in Central time before daylights savings and Mountain after.

It means that our cultural similarities are overwhelming., as we are a US affinity culture. This can easily be seen in our cuisine, art, sports and cultural activities. It can be seen in our people, and it can be seen in our city all around.

It means that flying to our location will only take 2 to 4 hours from most major cities in the US. It means that our infrastructure will guarantee seamless and virtually uninterrupted communications.

It means that ICS’s competitive pricing will help you reduce your costs from 30% to 60%.

It means that at ICS we share your business culture.

Why are Nearshore advantages so important in the execution of contact center services? Simply, they save time, and therefore money.